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OPEN Projects

Head of IT Operations & Infrastructure (m/f/d)

Quick Facts:

  • Client: Major European Institution (EU Digit 2030 Program)

  • Location: Brussels (Remote possible after 6 months)

  • Start Date: July 01, 2026

  • Duration: 2-year contract

  • Language: English (Mandatory)

Responsibilities:

  • End-to-End Ownership: Ensure stable, secure, and compliant IT operations (EUC Personal Lines).

  • Central Interface: Act as the primary bridge between business units, internal IT teams, and external partners.

  • Operational Control: Manage incidents, alerts, escalations, releases, changes, and ticketing workflows.

  • Infrastructure Governance: Coordinate upgrades, patches, renewals, cost reviews, and disaster recovery (DR) readiness/testing.

  • Reporting & Compliance: Prepare ad-hoc and regular operational reports; support audits to ensure alignment with legal and internal standards.

Requirements:

  • Education: Bachelor’s degree in Computer Science or a related field.

  • Experience: Several years of leadership in IT operations, infrastructure, or service management.

  • Methodology: Strong knowledge of ITIL framework (Incident, Problem, Change Management).

  • Technical Stack: Familiarity with system integration (REST, SOA) and CI/CD tools (JIRA, Git, Bamboo, Maven, HP ALM).

  • Languages: Fluent English. Knowledge of German, French, or Dutch is a plus.

  • Nice-to-Have: Background knowledge of Java and/or Cobol environments.

Test Manager / Test Coordinator (2x)

Quick Facts:

  • Client: Leading Public Transport & Infrastructure Provider (Brussels)

  • Location: Hybrid (Negotiable)

  • Start Date: June 01, 2026 (or earlier)

  • Duration: Unlimited / Long-term

  • Languages: English

Responsibilities:

  • Coordination: Manage testing and validation activities across diverse infrastructure and business projects.

  • Stakeholder Management: Work closely with Application Managers, business users, and project teams to ensure quality standards.

  • SPOC: Serve as the Single Point of Contact for all testing matters within the I&O (Infrastructure & Operations) department.

  • Execution: Organize and lead testing phases for large-scale migrations and system rollouts.

Requirements:

  • Proven experience as a Test Manager or Test Coordinator.

  • Ability to lead validation phases in complex technical environments.

  • Strong organizational and communication skills.

  • Languages: Fluent English is required. Proficiency in French or Dutch is a significant advantage.

Senior Test Manager (m/f/d) (2x)

Quick Facts:

  • Client: International Technology Consultancy

  • Location: Luxembourg (60% Remote)

  • Duration: Long-term project

  • Environment: Agile (Scrum, SAFe, Kanban)

Responsibilities:

  • Test Strategy: Design and further develop test strategies and concepts for complex IT landscapes.

  • Leadership: Lead and coordinate dedicated test teams in a multinational environment.

  • Optimization: Establish and optimize testing processes, methodologies, and defect management workflows.

  • Quality Assurance: Ensure compliance with global quality standards and support go-live preparations and acceptance processes.

Requirements:

  • Must-Have: * Significant experience as a Senior Test Manager or Test Lead.Expertise in test management and process governance.Strong proficiency in Jira and Confluence.Hands-on experience in Agile environments (Scrum, SAFe).

  • Nice-to-Have:Experience in international/multi-site environments.Familiarity with test automation or CI/CD pipelines.Experience managing complex system landscapes.

  • Languages: Excellent English communication and stakeholder management skills.